FAQs

Where can I buy Treelogy Coffee online?

You can purchase our coffee directly through our online store at treelogycoffee.com.

How fresh is the coffee?

All coffee is roasted in small batches and packed fresh to ensure quality and flavour.

Do you ship across the UK? 

Yes, we currently ship orders within the UK.

How long does delivery take?

Orders are usually dispatched within 1–3 working days. Delivery times may vary depending on your location.

Do you offer free delivery?

Free delivery is available on all orders over £30. Details are shown at checkout.

Can I track my order?

Yes. Once your order has been dispatched, you will receive a tracking link by email.

What grind options are available?

We offer whole bean and selected grind options. Available choices are listed on each product page.

Do you sell decaf coffee online?

Yes, decaffeinated coffee is available when listed in our online store.

Can I change or cancel my order?

If you need to make changes, please contact us as soon as possible. Once an order has been dispatched, changes may not be possible.

What is your returns policy?

If there is an issue with your order, please contact us and we will assist you. Full details are available on our Refund Policy page.

Do you offer subscriptions?

Yes, we offer coffee subscriptions, including for offices and businesses. More information is available on our Office Coffee Subscription page.

Do you sell gift cards online?

Yes. We offer digital gift cards that can be purchased online and redeemed online or in-store at select locations.

How can I contact customer support? 

You can contact us via the Contact page or by emailing info@treelogycoffee.com.